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How to pre-order a product

As we are a start-up business, we have limited stock of items. If we do not stock a product but state in the description that it is available for pre-order, you can do so by clicking on the 'add to cart' button. Due to the default Shopify settings, you will be taken down the normal check-out process where you will pay for the item. Once we receive your order, we will contact our supplier to send your product.

Some items are made in the UK, whilst others are from Asia. Delivery of pre-ordered items can take anywhere from 1-4 weeks depending on transit times and customs. We are working on creating a shorter turn around time and can appreciate that 4 weeks is a long wait. Please be assured that we are only an email/message away if you are anxious to find out when you will be receiving your order. As we track all our orders, we can find out where your item is and keep you in the loop so that you feel reassured that we will be making sure your item arrives.